The Air New Zealand Koru Lounge has just launched at Brisbane Airport and I was lucky enough to attend the opening night along with other industry professionals. What a beautiful lounge with stunning views of the tarmac and Brisbane city! Design: They have outdone themselves with the design of the new Air New Zealand Koru Lounge in Brisbane Airport. It is aesthetically stunning with a black and white base and bright fuschia as a feature colour throughout. They have also put a feature light display in the central dining area.
Bathrooms/Showers: The lounge has both toilets and showers which, if I could have in my own home, I would. Again the feature colour is a bright fuschia on the doors with chrome taps and vast sinks. There was also the standard amenities like soap, hand wash, luxurious towels etc.
Comfort: I tested out a few different chairs at the launch and I have to say they were very comfortable, especially for passengers who would be spending a couple of hours there. They did mention they tried to incorporate various types of chairs so there was something for everyone.
Connectivity: Hidden under each table there is a little powerpoint and USB charger. I liked that this was unobtrusive to the overall design and the USB point is a nice touch in the modern world.
Catering: The dining experience was better than expected from an airport lounge. It was self serve as usual but the quality of food was outstanding. There were various salads, curry, roast pork, gourmet cheeses and desserts like cheesecake and muffins. New Zealand regional wines were of course on offer from the well-stocked bar.
Service: From being escorted through the terminal to the lounge to our entrance, the staff were very much welcoming and couldn't do enough for us. They made sure we were seated and brought over our preferred drinks. The Qantas Club being my only reference point in terms of airport lounges, I was very impressed with the service.
With lots of works going on at the Brisbane Airport, it is no surprise that there is more to come. Brisbane was recently announced as the best airport in Australia/Pacific by Skytrax. The Qantas lounge is getting a refurbishment this year also and they are launching a Plaza Premium lounge. This will be Brisbane's first independent lounge that is not affiliated with an airline and will be run on a pay-per-use system. Good news for those of us who can't afford an annual membership!
I would love to hear some feedback. Have you experienced an Air New Zealand Koru Lounge either in Brisbane or elsewhere? Which is your favourite airline lounge? Comment below.